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Tourism Quality: Museums and Industrial Tourism

The Q Mark for Tourism Quality awarded by the ICTE (Institute for Spanish Tourism Quality) is a prestigious Spanish mark aimed at the voluntary certification of tourism services.

CEISLAB offers specialized assitant services to museums and industrial tourism organizations (active companies or historical industrial heritage).

Cultural Tourism of Museums

Museums have become a major focus of attraction and tourist attraction. Ensuring that quality standards are maintained in the encounter between the museum and its visitors is essential for their development as organisations and for arousing feelings, knowledge and experiences in the visitors.

The standard UNE 302002:2018; Museums. Requirements for the visit service provision, establishes a common reference point aimed at improving the quality of museums and helping to create an optimum visit experience.

Industrial Tourism

Industrial tourism brings together authentic experiences, leisure and culture; it promotes the revaluation of industrial heritage and the involvement of active companies in the tourism sector.

The standard UNE-ISO 13810:2016; Tourism services. Industrial tourism. Service provision, establishes the general requirements for industrial tourism service providers who intend to transmit knowledge about production, scientific and technical activities, both current and past, based on processes, know-how, products or services.

The Q Tourism Quality Mark is highly valued by customers and users; it is a differential element that provides added value to the organization, improving its image and competitiveness.